Lorenzo Milan - Handcrafted Italian Shoes

We deliver throughout Canada, securely and directly to your door. Shipping is free on all orders.

Here’s what you can expect once you place your order:

Processing Time: 1–2 business days (Monday to Friday)

Orders placed before 6:00 PM (ET) are processed within our standard processing time of 1–2 business days. Orders placed after the cutoff time will begin processing the next business day.

Transit Time: 3–10 business days (Monday to Friday)

Total Estimated Delivery Time: 4–12 business days

Once your order has been processed, it will be shipped via reliable logistics partners to ensure safe and efficient delivery.

After dispatch, you will receive an email with your tracking number so that you can track your parcel at any time.

You can find more details in our shipping policy.

Not entirely satisfied with your order? No problem.

You have30 days after receiving your itemto return a product.

Items must beundamaged, unused and in their original packaging.

Customers are responsible for return shipping costs and returns must always be sent withtracking.
(If an item is defective, damaged, or incorrect, return shipping is free of charge.)

After inspection, we will refund the purchase amount to the original payment method within7 business days.
Please note that it may take additional time for the refund to appear, depending on your payment provider.

For more information, please see our refund policy.

Have a question, need help with an order, or just want to say hello? We'd love to hear from you. Our friendly team at Lisa & Taylor is here to assist you every step of the way.

Drop us a message anytime, we aim to reply within 24 hours.

Get in touch with us